Customer Relations Officer

icon Malta
icon Banking, Financial Services


A leading financial institution which offers Investment & Custody services is looking for a competent Customer Relations Officer to join their New Business Team within the Corporate Banking Department. You will be required to collaborate with introducers of customers considering Bank Account applications for Corporate Entities and/or Fund Structures. The perfect candidate will have at least 1 years’ experience in a similar role and a degree in Banking and Finance or a relevant qualification. If you have the required skills and experience, then we look forward to receiving your CV for this Malta based Investment Advisor & Analyst role.

  • Assess Customer Profiles against the Bank’s Customer’s acceptance guidelines
  • Coordinate with Introducers of new business to collect due diligence documents needed to open a Bank Account
  • Liaise with other departments to collect KYC and other documents required to process an account opening application
  • Assist customers with general queries and/or directing their queries to the relevant department within the Bank
  • Provide general relationship management with customers to promote the efficient use of services offered by the Bank, including the taking of deposits, card services, foreign exchange and online banking
  • Assist in developing prospect relationships and to enhance, grow and retain those relationships
  • Conduct client research through various media and with various counterparties or information outlets
  • Assist in redaction and maintenance of processes and procedures
  • Bachelor’s Degree in Banking and Finance or any relevant qualifications
  • A minimum of 1 year of experience in a similar role
  • Good IT knowledge
  • Proactive, focused and able to plan and meet deadlines
  • Hands on with a can-do attitude
  • Capable of managing clients’ requirements accurately and efficiently
  • Must possess excellent verbal and written communication skills in English
  • Able to work in a team and willing to learn new skills
  • Must have an eye for details
  • Extensive training is provided
Job Summary
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    17 December 2020
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    Full Time
  • MI921382
  • +356 2778 0664
Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.

To apply for this position, please email your CV to Michelle Cooper, quoting the above job reference or call +356 2778 0664 for further information.

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