Job Details


Customer Services

Location: Cyprus, Limassol Reference: GK915439 Date Posted: 11/01/2018

Russian Customer Support - Customer Services - Limassol - Cyprus

On behalf of our client, an online gaming company based in Limassol, GRS are looking for a Customer Support Lead to join their beautiful office located on the sea front. This is a Russian owned company which has steadily grown over the past few years. The ideal candidate must have prior experience working in a Customer Support role and have a high level of English and Russian both speaking and writing.


  • Communicate with users by email and through various services on technical issues
  • Make sure responses are dealt with as fast as possible through the feedback form on company website
  • Create templates for solving common problems with the development team
  • Moderate social media project groups
  • Support and update the FAQ section on company website
  • Interact with game testers reporting identified problems or errors on the website
  • Reply to reviews in stores (Google Play, etc.) on behalf of the company


  • Native English and fluent in Russian
  • Readiness to always be available 24/7
  • Ability to touch type  will be an advantage
  • Ability to work independently, manage time, prioritise tasks, take initiative, and work as a member of a team

Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to. 

Job details:

Job Title: Russian Customer Support - Customer Services - Limassol - Cyprus
Location: Cyprus, Limassol
Telephone: +357 25 342 720
Reference number: GK915439

Submit your cv for this job


If you are interested in the above position please send your CV to George Kimonos at the following email address or contact me by phone +357 25 342720 quoting the above reference number.

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