Job Details


Administration, Banking / Finance

Location: Cyprus, Nicosia Reference: ‘INFORMATION DESK ASSISTANTS AND DIRECTIONAL STAFF EBRD Date Posted: 13/03/2017

Information Desk Assistants and Directional Staff - Students - Nicosia - Cyprus

The European Bank for Reconstruction and Development (EBRD) is an international financial institution with 67 members (65 countries, the European Union and the European Investment Bank). At the invitation of the Republic of Cyprus, the EBRD will hold its 2017 Annual Meeting in Nicosia on 09 – 11 May 2017 at the Filoxenia Conference Centre in Nicosia.

GRS recruitment is appointed by the EBRD to select and hire 29 Information Desk Assistants/Directional staff for a period of work from Saturday 06 or Sunday 07 or Monday 08 May to Thursday 11 May 2017 approximately 08:00 hours to approximately 18:00 hours.

Indicative number of students required:

  • Information desk assistants: 4
  • Directional staff: 25


"Information desks" are a crucial point of contact for business guests.  Information desk assistants and Directional staff are required to be extremely calm and polite, with a ready smile and willing to help in any way.  At times they will also be required to move around within the Business Forum area to give directions and help guests find their way around the venue, especially guests who have pre-booked meeting rooms.

Directional staff will work mainly outside the event rooms, at registration and in the Business Forum and networking areas to assist business guest and to ease the “people flow” throughout the buildings.  Prior experience of the venues is a distinct advantage.

  • Greeting guests on arrival to the desk;
  • Handling guests enquiries;
  • Passing delegate/business guests/press enquiries onto the relevant EBRD representative;
  • Provide a high level of ‘customer service’ to all attendees;
  • Answering general directional enquiries and assisting business guests to find their way around the venue;
  • Easing the people flow throughout the buildings.


Information desk assistants and Directional staff should be extremely well presented, confident, poised and possesses good communication skills.  They should be flexible, prepared to work long hours under periods of sustained pressure and possess a cheerful disposition.


  • A good knowledge of written and spoken English. Knowledge of French, German and/or Russian an advantage;
  • Ability to multitask i.e. work on more than one job at once;
  • A basic knowledge of computers;
  • Ability to make themselves understood clearly and precisely;
  • Ability to assimilate information, to understand and to carry out instructions precisely.

Job details:

Job Title: Information Desk Assistants and Directional Staff - Students - Nicosia - Cyprus
Location: Cyprus, Nicosia
Telephone: +357 25 342 720

Submit your cv for this job


If you are interested in the above position please send your CV to GRS Recruitment at the following email address or contact me by phone +357 25 342 720 quoting the above reference number.

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